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Wix vs WordPress: Which One is Better for Your Website in 2025?

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The short answer is it depends. Wix is a great all-in-one website builder for beginners, but it lacks advanced design capabilities.

WordPress has a steeper learning curve, but it lets you do anything you want.

How do you decide between them? You need to understand Wix’s limits before choosing it. If you don’t, you may end up building your website twice.

We’ll explore these limits and how WordPress overcomes them in the following sections:

Basic User Experience — Wix vs WordPress

Building a Simple Website with Wix

To help you get your bearings, watch this 85-second video on building a simple website in Wix:

That’s Wix for you. Fast, slick, and flexible. However, as mentioned, it does have some limitations.

Wix Design Limitations

As powerful as Wix is, it often struggles with complex functionality. In our restaurant example, it can’t support the following out of the box:

  • VIP memberships with alternative menu choices, pricing, and reservation rules
  • Automated specials for holidays or on specific days of the week

For online stores, it can’t provide:

  • Sophisticated product filters
  • Different layouts for different product types

In general, it also lacks the ability to handle conditional logic.

Why? We explain that in the Structural Differences section.

Building a Simple Site with WordPress

Duplicating the Italian restaurant website in WordPress would take a lot longer if you had to build it from the ground up, but modern hosting platforms like Hostinger have automated the process. This 65-second video shows you how:

WordPress Design Limitations

Unlike Wix, WordPress doesn’t really have any design limitations. You can achieve anything you want in WordPress, usually with little or no coding.

However, because it’s designed to be so flexible and powerful, it’s difficult to automate all those capabilities. There are simply too many options to bundle them all into one creation wizard.

Structural Differences — Wix vs WordPress

System Architecture

The following diagram shows the basic architectures of Wix vs WordPress:

Wix vs WordPress System Architecture

Here are the main points about these architectures:

  • Wix is a completely self-contained platform. Everything from the underlying hosting platform to the way the content is stored is tightly controlled by Wix. This is why it’s possible to automate the creation of a fully operational website. However, to do this, Wix had to simplify things like template management.
  • WordPress is open source, highly modular, and its modules are independent. It can run on pretty much any host. Themes and templates can be swapped independently and are completely decoupled from user content.

WordPress is more complex, but Wix’s simpler architecture gives rise to three specific problems.

The Single Template Problem

Wix actually has three single templates:

  • The main site template
  • A blog template
  • A product template

The site template controls the main layout for the site. Once you apply this template, you can’t switch to another. This in itself isn’t a big problem because Wix gives you a lot of design flexibility within a template. The problem is that you can’t use multiple templates.

For example, say you have standard employee pages for each member of your team, and you want these to be distinct from other parts of your website. When you first make your employee pages, no problem. You make one, duplicate it, and just update the content.

Sample Employee Page

However, if you later decide that you want to alter the design of your employee pages, you can’t do it at the template level because there is no employee template. Instead, you’ll need to make the same design changes to each employee page individually.

You get the same problem with the product template. Two completely different product categories may require two completely different layouts, but you can’t deal with this at the template level because you only have one product template. This can be a significant problem if you have a lot of products in each category.

The Data Coupling Problem

In WordPress, content is completely decoupled from design. If you want to change your theme or main site template, no problem. You can do this in seconds. You’ll then have to touch up some appearance issues, but you won’t have to re-enter your content.

WordPress is also completely decoupled from its host. If you’re not happy with the host, you can move your website to another host within hours.

Neither of these points is true about Wix. You have no way to change your main template, and if you want to move your website to another platform, good luck. You’ll need a programmer and even then it will still be messy. Keep this in mind when we do the feature comparison.

Wix Data Coupling Problem

The Limited Options Problem

Wix’s customer base is much smaller than that of WordPress. Its closed-loop nature also makes it less desirable for integrations. As a result, it usually has far fewer app options than WordPress has plugin options for the same task.

For example, Wix currently offers two tightly integrated table reservation apps: its own built-in app and one from Eat App.

By comparison, WordPress offers dozens of restaurant reservation plugins. This isn’t just about the number of options, either. Because the plugins compete with each other, they’re forced to constantly evolve and improve. If they don’t, their customers can easily switch to an alternative.

Feature Comparison — Wix vs WordPress

E-Commerce

There is a lot to love about Wix when it comes to building smaller online stores:

ProsDetails
Product Type SupportPhysical, digital, bookings, subscriptions (with Business Plan)
Order & Inventory FeaturesDiscount codes and coupons, integrated shipping and tax tools, abandoned cart recovery, order tracking, inventory management, and more
Mobile StorefrontAll Wix stores are mobile-optimized by default. See Mobile Friendliness section for more details
Payment OptionsMore than 50 payment providers globally, including Wix Payments, PayPal, Stripe, and many more
Store Analytics & ReportsTrack sales, visitor behavior, conversion rates, and product performance through a visual dashboard
Fast SetupGuided setup and templates help you launch your store quickly

However, Wix has several e-commerce limitations:

ConsDetails
Single Product TemplateCan’t visually customize different product types
Limited VariantsOnly 6 options per product and no conditional logic
Limited CustomizationWhile developers can customize some aspects of the order and checkout process, this comes with significant restrictions
Limited Product CapacityStores with over 500 products may start to experience performance problems
Limited Global E-commerce FeaturesNo native multi-currency sales, weaker international tax/shipping options

WordPress doesn’t have these limitations. Its main ecommerce plugin—WooCommerce—provides a lot of functionality out of the box, and if you need something it doesn’t have, you can usually buy a plugin or add-on that does exactly what you need.

However, there is a cost to this. Wix’s Business Plan, reflected in the tables above, currently has a fixed price of $36 per month.

Matching this functionality in WordPress will cost between $50 and $90 dollars per month depending on your choice of host, theme/builder, and plugins.

WordPress also requires between 8 and 15 hours to set up a small store, whereas you can achieve that in Wix in only 4 to 8 hours.

Just don’t underestimate your long-term needs, because if you go with Wix and subsequently exceed its capabilities, you’ll have to rebuild your store in WordPress.

AI Capabilities

AI capabilities are prone to rapid change, but here is a current comparison of Wix vs WordPress in this increasingly important category:

FeatureWixWordPress
Site CreationWix AI Website Builder builds a site from user inputsNo native tool, but many themes and WordPress page builders have comparable or superior site creation capabilities
Image GenerationBuilt-in AI image generatorAvailable via plugins like Bertha.ai or AI Power
Text GenerationBuilt-in text assistant for product descriptions and headlinesWide variety of AI writing plugins, e.g., AI Engine, GPT-based tools
Chatbot SupportBasic native AI chatbot via Wix Chat; more advanced options via third-party widgetsRobust chatbot options: OpenAI Assistants, Tidio AI, etc.
SEO OptimizationWix SEO Wiz offers basic AI suggestionsRank Math and others offer AI-based keyword, meta descriptions, and scoring features
Content PersonalizationBasic content automation tools included in Wix’s core plans; no advanced personalization enginePlugins like If-So and LogicHop allow advanced AI-driven personalization
Extensibility & CustomizationNo plugin ecosystem; limited to Wix’s built-in toolsHighly customizable via plugins, APIs, and third-party integrations

Mobile Friendliness

For the most part, Wix’s mobile capabilities are comparable to those of WordPress except for the more advanced features. However, unlocking these advanced features in WordPress often requires additional time and cost:

FeatureWixWordPress
Responsive DesignAll Wix templates are mobile responsive by defaultDepends on theme; most modern themes (Astra, Kadence) are responsive
Mobile EditorDedicated mobile editor lets you tweak mobile layout separatelyNo native mobile editor, but page builders (Breakdance, Oxygen, Elementor) offer responsive controls
Speed OptimizationAutomatic optimization, but limited control over mobile-specific performance (e.g., no mobile-specific caching options)Greater control via plugins (e.g., WP Rocket, LiteSpeed Cache), including mobile-specific caching for some
AMP SupportNo native AMP supportAMP plugins available (e.g., AMP for WP)
Mobile Menu ControlBasic customization via Wix EditorAdvanced menu controls via themes or page builders
Custom BreakpointsNot supported; fixed breakpointsCustom breakpoints available in many themes and builders

SEO

Wix’s SEO features are more than sufficient for a small online business, so you can skip this next table unless you have specific SEO requirements:

FeatureWixWordPress
Meta Titles & DescriptionsEditable per page, with SEO Wiz assistanceFull control via plugins like Yoast or Rank Math
URL StructureClean URLs with custom slugs, but limited control over URL structureFully customizable slugs and URL structure
301 RedirectsSupported via dashboard, manual entry onlyAdvanced redirect control via plugins
Canonical TagsAutomatically handled with no manual editingEditable via SEO plugins
Schema MarkupBasic markup built-in, limited customizationExtensive schema support via plugins like Schema Pro
Sitemap ControlAuto-generated, limited customizationPlugins offer full sitemap configuration
Robots.txt EditingAuto-managed with no direct editingFull control via plugins or file access
Image SEOSupports alt text, some auto-optimizationFull alt text control, plugin-based compression & optimization
Performance for SEODecent performance with automatic optimization but limited controlHighly tunable with caching/CDN/optimization plugins
Mobile SEOHandled automatically through responsive templatesControlled via theme + plugin support

Note: WordPress almost always requires a paid third-party SEO plugin, whereas Wix includes its SEO features out of the box.

Multilingual and Regional Support

The gap between Wix and WordPress is noticeably wider in multilingual and regional support, though Wix has made several improvements in recent years:

FeatureWixWordPress
Multilingual CapabilityWix Multilingual supports multiple languages with a guided UIPlugins like WPML, TranslatePress, and Polylang support advanced multilingual setups
Translation ManagementManual or semi-automated, but lacks full string-level controlString-level control and auto-sync across themes/plugins via WPML or TranslatePress
Language Switching UIAuto-added switcher with customization optionsFull design control over language switcher via plugin or theme
SEO for Multilingual SitesGenerates hreflang tags; basic SEO handled per languageAdvanced multilingual SEO support (e.g., different URLs, metadata, schema per language)
Right-to-Left (RTL) SupportSupported in all templates when RTL languages are enabled via Wix Multilingual, but customization is limitedFull RTL support with RTL-ready themes and plugins
Region-Specific ContentSome geolocation support via workaroundsFull geolocation and content targeting possible via plugins like If-So
Currency LocalizationAllows regional currency display but not actual multi-currency checkout. All sales are processed in the store’s base currencyFull dynamic multi-currency support with plugins like WooCommerce Multi-Currency
Time Zone and Date FormatsManually adjusted by site settingsFully controlled via WordPress core and regional plugins

Performance

When it comes to performance, the basic rule of thumb with Wix is that you don’t have to worry about it for stores with 500 products or fewer. However, as the number of products grows beyond that, performance may start to degrade, especially under heavy loads.

Here are the specifics:

FeatureWixWordPress
Hosting InfrastructureFully managed by Wix on optimized serversDepends on host; performance varies widely by provider
Page Load SpeedConsistently good for small to mid-sized sitesCan be faster than Wix with a good host and caching setup
Server Location ControlNo control; Wix chooses data centerFull control if using cloud/CDN or location-based hosting
CachingAutomatic; no access to configurationFull control with plugins like WP Rocket, LiteSpeed Cache
CDN IntegrationBuilt-in CDN with automatic asset deliveryCan integrate with CDNs like Cloudflare, Bunny.net
Image OptimizationHandled automatically with limited compression settings; over-compression can sometimes reduce image qualityFully customizable via plugins like ShortPixel or Smush
Code OptimizationCode is minified automatically; no custom controlFull control over code output, scripts, and optimization
Performance TuningLimited to Wix’s built-in optimizationExtensive tuning possible via server, theme, and plugin choices
ScalabilityGreat for small to medium sites; performance may degrade under heavy loadHighly scalable with proper setup (VPS/cloud hosting, caching)

The biggest performance issue with Wix is this: if you outgrow its load capacity, there’s no way to compensate. Your only option will be to migrate to another platform—likely WordPress—so it’s best to assess your long-term scalability needs in advance.

Security

There will be some WordPress purists who disagree with this statement, but Wix clearly wins the security battle. It’s basically worry-free. WordPress can match or even exceed Wix in some areas, but it is definitely not worry-free. There are a lot more attack vectors with WordPress, and you are responsible (through your choices) for defending your site from all of them:

FeatureWixWordPress
Security ModelClosed platform with centralized controlOpen-source platform; site owner responsible for security
Hosting SecurityFully managed, including firewalls, DDoS protection, SSLDepends on host; quality varies by provider
SSL CertificatesAutomatically included and managedIncluded by most hosts; may require manual configuration
Updates & PatchesHandled automatically by WixManual or semi-automatic; depends on themes, plugins, and core updates
Plugin/Extension RisksSome risk if you use external apps via the Wix App Market, but the risk is far lower than with WordPress pluginsPlugins can introduce vulnerabilities if not updated or reviewed
User Role ManagementBasic user roles for collaboratorsGranular user role and capability management with plugins
Backup & RecoveryAutomatic backups with limited accessBackup depends on hosting or external plugins (e.g., UpdraftPlus)
Two-Factor AuthenticationAvailable for account loginAvailable via plugins; not built into WordPress core
Security PluginsNot applicable; security is built-inWide range of plugins (e.g., Wordfence, Sucuri) for monitoring and protection
Compliance (e.g., GDPR)Wix provides built-in tools to manage cookie consent and privacyResponsibility falls on site owner; plugins can assist

Customer Support

Wix has all the components of good customer support:

  • 24/7 coverage for paid plans (including phone and live chat in many regions)
  • Extensive help center, with articles, tutorials, and videos
  • In-editor tips and guidance, including AI-based suggestions
  • Priority support offered on higher-tier plans
  • Community forums and user groups are active and helpful for common questions

However, opinions about its quality are mixed. Here are the most common complaints:

  • Scripted responses: Support agents sometimes give generic answers and escalate slowly
  • Technical limitations: Since Wix is a closed system, support often can’t resolve requests that require custom solutions
  • Slow response times: Users occasionally report delays, especially during peak hours or on lower-tier plans
  • Inconsistent experience: Some users praise it as fast and helpful, while others report frustration and lack of follow-through

Evaluating WordPress support is a lot more difficult, mainly because of its decentralized ecosystem, i.e., each plugin has its own support system. But here’s a look at the support strengths of that ecosystem:

  • Many millions of users, developers, and contributors can offer advice, code snippets, and fixes
  • Extensive documentation from official docs to Stack Overflow to blogs
  • Most commercial themes and plugins have active support teams and offer ticketed support, live chat, or even onboarding
  • If you’re not happy with support, you can usually hire freelancers or outside agencies for anything from quick fixes to full development

The drawbacks are:

  • No central help desk: There's no "official" support team for WordPress core — you're on your own unless using managed hosting or paid plugins
  • Support quality varies: Great for premium tools (e.g., Breakdance, Rank Math), but inconsistent for others
  • Troubleshooting can be technical: Issues often involve diagnosing theme/plugin conflicts, database problems, or server configurations that require expert assistance

Pricing

Wix currently offers four pricing plans, as shown here:

Wix Pricing Plans

However, this is not the full story. Specialized functions in Wix, such as product review tools, real-time shipping calculators, advanced galleries, and loyalty programs require third-party apps that can add another $5 to $30 per month.

Email account fees are another regular complaint of Wix customers at $6 per month per mailbox.

Added costs also apply to WordPress, where you may find yourself needing no paid plugins or many paid plugins, depending on your requirements.

The most useful pricing comparison is the one we introduced earlier, which is to say that the cost of a WordPress solution that is roughly equivalent to Wix’s Business plan ($36 per month) will be somewhere between $50 and $90 per month.

Market Response — Wix vs WordPress

Market Share

Here’s a chart showing the market share of total websites for Wix vs WordPress over time:

Wix vs WordPress Market Share

It’s not easy to see because WordPress still dominates Wix, but Wix is gaining ground. Its market share has nearly doubled in recent years, while WordPress’s growth has plateaued.

This is not the case for the top one million websites in the world (i.e., the bigger websites). Here, data from https://trends.builtwith.com/cms/Wix suggests that the world has discovered some of Wix’s limitations:

Wix Usage Statistics

WordPress, by comparison, is doing much better (https://trends.builtwith.com/cms/WordPress):

WordPress usage statistics

Customer Reviews

It’s misleading to compare numeric totals for Wix vs WordPress reviews. We have no idea which types of sites were reviewed, or which themes, templates, apps, plugins, etc., were used. This is especially true for WordPress because of its decentralized, open-source nature.

Instead, we’ve scanned all the comments found on software review sites to come up with the most common lists of pros and cons for each platform.

The results are below. Keep in mind, these are customer opinions—not ours—so there might be some contradictions:

Wix ProsDetails
Ease of UseUsers frequently praise Wix’s intuitive drag-and-drop editor, noting it’s beginner-friendly and requires no coding skills. Many highlight the AI chatbot for quick setup.
Template VarietyOver 900 templates are often mentioned as a strength, covering diverse industries like photography, e-commerce, and portfolios. Users appreciate the modern designs.
All-in-One SolutionReviewers value Wix’s bundled features (hosting, domain, apps, SEO tools), making it a hassle-free option for small businesses and non-tech-savvy users.
Creative ControlMany users like the flexibility to customize designs pixel-by-pixel, offering more freedom than other builders like Squarespace.
Built-in FeaturesFeatures like email marketing, SEO tools, and e-commerce capabilities (e.g., 80+ payment solutions) are frequently praised for being included without extra cost.
Wix ConsDetails
Pricing and Hidden CostsUsers often complain about expensive add-ons like the charges per mailbox, auto-renewal without warning, and price increases after the first year.
Mobile Design IssuesMany note difficulties with mobile optimization, as Wix sites don’t automatically scale responsively, requiring manual adjustments.
Limited Flexibility for Advanced UsersAdvanced users and developers find Wix too restrictive, lacking deep customization compared to WordPress (e.g., no full source code access).
Customer Support InconsistenciesWhile some praise support (e.g., quick resolutions), others report long wait times, unhelpful responses, and issues with refunds or domain transfers.
Performance and SpeedSome users mention slower page speeds, impacting SEO, and note that Wix doesn’t allow CDN changes or deep performance tweaks.
WordPress ProsDetails
Flexibility and CustomizationUsers frequently highlight WordPress’s unparalleled customization, with access to 59,000+ free plugins and themes, allowing for tailored designs and functionality.
ScalabilityMany note WordPress’s ability to handle complex, content-heavy sites (e.g., e-commerce, membership sites), making it ideal for growing businesses.
Cost ControlUsers appreciate the free core software (WordPress.org) and the ability to shop for affordable hosting, themes, and plugins, offering more control over costs.
Blogging FeaturesWordPress is often praised for its robust blogging tools, including native commenting, backdating posts, and private post options, outshining Wix.
Community and ResourcesThe large developer community and extensive resources (e.g., tutorials, forums) are frequently mentioned as a strength, especially for WordPress.org users.
WordPress ConsDetails
Steep Learning CurveBeginners often find WordPress intimidating due to its complexity, especially for WordPress.org (e.g., managing hosting, plugins).
Maintenance ResponsibilityUsers frequently mention the need to handle updates, security, and backups manually (WordPress.org), which can be time-consuming and technical.
Plugin Overload and ConflictsMany note that while plugins add functionality, they can be confusing, cause conflicts, or break sites if not updated, and premium plugins add costs.
Inconsistent SupportWordPress.org relies on community support, which can be unreliable; WordPress.com support (chat, email) gets mixed reviews, with some users finding it slow.
Performance VariabilitySpeed and performance depend on hosting quality and optimization (e.g., no default CDN), leading to complaints about slow sites if not properly configured.

Final Recommendation — Wix vs WordPress

This is one of the easier recommendations we’ve ever written. If you’re building a small, relatively simple online business that you do not expect to change significantly over time or to grow beyond 500 products, choose Wix. You can set up your business in less than one day and focus entirely on it without having to worry about any technical issues.

If you don’t fall into this category, choose WordPress because that’s likely where you’ll end up anyway.


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